How can I help guests from abroad feel welcome?

The best way for you to provide your guest with a great study abroad or vacation experience is to help them feel at home and to involve them in family activities and learning opportunities.

How can I prepare myself for my incoming homestay guest?

The best way to be prepared is to make sure you have filled out you house rules on your profile completely. Be sure to always communicate with guests after bookings are confirmed. Feel free to ask for a picture of the guest and whomever they are traveling with and establish approximated arrival and departure times.

What if I am having issues with my guest or they make me feel uncomfortable?

Depending on the nature of the issue, try first to talk to your guest and resolve the issue through discussing it with them and listening to their side of it as well.

If you cannot resolve the issue through talking to your guest, please contact us. Although we are not a party in the situation, we are here to help resolve any potential issues and will be prompt in working with you and your guest to fix the situation.